Once you are all set up, Live Ops has an excellent online training program that teaches you how to handle calls from customers. You will be taking calls for many different companies. When you start working, your phone will ring and a script will pop up on your screen. You simply read the script word for word and input customer information as you go along. If customers have questions, there is a section on your screen with FAQ’s and you are also logged into a virtual chat room should you need to ask for support from a supervisor.
Great article, I have tried a few over the years. I had a side business cleaning offices for years. It did great, but I hated never being able to take more than 3-4 days vacation, so I eventually gave up. I tried MTurk, but if you multiplied my earnings on an hourly basis, it was a little over $6/hr. My blog is much worse, probably less than $0.25/hr.
Englewood, Colorado-based TTEC has been around since 1982, and is a business process outsourcing company. It provides services around the world, and operates delivery centers in 24 countries. TTEC provides work-from-home situations for consultants, customer service professionals, students, and veterans. In fact, the company employs more than 20,000 work-at-home employees.
Health care providers are among the most common employers offering jobs from home. So it should be no surprise that United Healthcare is one of the top 10 companies offering work-at-home situations. Though health care typically involves hands-on work at a care facility, it also provides a surprising number of positions that can be handled remotely.